Shipping policy

Shipping Policy for America First Whiskey

Shipping Policy

At America First Whiskey, we strive to ensure that your orders are delivered in a timely and efficient manner. Please read our shipping policy for detailed information about how we handle shipping, delivery times, and related matters.

Shipping Locations

  1. Domestic Shipping

    • We currently ship to addresses within the United States. Unfortunately, we do not offer international shipping at this time.

  2. Shipping Restrictions

    • Due to state laws, we are unable to ship to certain states. Please check our shipping eligibility during the checkout process.

Shipping Rates and Delivery Times

  1. Shipping Rates

    • Shipping rates are calculated based on the weight of your order and the delivery location. The total shipping cost will be displayed at checkout.

  2. Delivery Times

    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Overnight Shipping: 1 business day
    • Please note that delivery times are estimates and may vary depending on the shipping destination and other factors.

Order Processing

  1. Processing Time

    • Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

  2. Order Confirmation

    • After placing your order, you will receive an email confirmation with your order details. Once your order is shipped, you will receive a shipping confirmation email with tracking information.

Tracking Your Order

  • You can track your order using the tracking number provided in your shipping confirmation email. Please allow 24 hours for the tracking information to update.

Shipping Carriers

  • We use a variety of shipping carriers, including USPS, UPS, and FedEx, to ensure the best delivery service for your location.

Damaged or Lost Packages

  1. Damaged Packages

    • If your package arrives damaged, please contact our customer service team immediately at americafirstwhiskey@gmail.com with your order number and photos of the damaged item(s). We will work with you to resolve the issue as quickly as possible.

  2. Lost Packages

    • If your package is lost in transit, please contact us at americafirstwhiskey@gmail.com. We will initiate a search with the shipping carrier and keep you informed throughout the process. If the package cannot be located, we will arrange a replacement or refund.

Returns and Exchanges

  • For information on returns and exchanges, please refer to our Return Policy.

Contact Us

  • If you have any questions or concerns about our shipping policy, please contact us by visiting our Contact Page.